COURSES OFFERED BY THE GLASGOW TRAINING GROUP - PAGE 2

This confidence comes from knowing what you want to say and being comfortable with your communication skills. In this one-day workshop, you will focus on the basic skills that will make you a better presenter.

This one-day workshop helps you organise and prioritise for greater workplace efficiency. The workshop is full of ideas for organising your work area and your paperwork and working on the "right" things. Get out of your mental rut.

This course is designed to assist new and inexperienced minute takers to develop into their role. The role of a minute taker is arguably the most important role in a meeting.

This course is designed to provide employees with skills, information, and practical experience to become effective workplace trainers.

This programme has been specifically developed to provide participants with a structured approach to leading coaching conversations in the workplace. They will discover the key elements of successful coaching and deliver a short coaching session using the skills they’ve learned.

This course is designed to provide participants with comprehensive knowledge and understanding of the carriage of dangerous goods by road according to the European Agreement concerning the International Carriage of Dangers Goods by Road (ADR).

Organisations need a clear strategy and vision to succeed, and people are part of that process. It is widely accepted that a strong management team will enable a business to achieve its aspirations and that of its people resource.

Have you ever encountered an unpleasant customer and not known what to do? Do you worry that you're not assertive enough with demanding people? Do you struggle to solve problems? Do you know who your customers are? Do you have individual and organisational goals to strive for?

People who can master the art of negotiation find they can save time, save money, develop a higher degree of satisfaction with outcomes at home and at work, and earn greater respect in the workplace.

This course is designed to help managers understand and practice the skills that will support them conducting professional interviews. These skills will help them build a balanced view of their candidate and fuel fair hiring decisions.