TOP 10 BUSINESS MANAGEMENT COURSES IN GRAFTON, AUCKLAND - PAGE 5

The PD Training (PDT) Leadership Development Training course in New Zealand is a practical course that provides participants with an impactful learning journey that develops insight and skills to develop as a leader.

Personal assistants (PA's) and executive assistants (EA's) are some of the most important people in any organisation in Australia. This course empowers these workers with the skills and techniques to become even more efficient, productive and professional.

In this fun and exciting customer service training course you will learn to recognise how your attitude impacts on your interactions, you'll learn how to apply techniques to generate repeat business, develop top-level telephone skills, learn how to deal with difficult customers.

Satisfying every customer every time can be a challenge, but there are proven methods and skills you can learn and use to maximise their satisfaction and increase sales.

To help you achieve your career goals we also offer a range of non-NZQA approved short courses which use resources that provide practical basics and up-to-date knowledge of the New Zealand business and employment environment.

The Strategic Leadership Programme (SLP) focuses on developing your most important leadership asset – you. Through an immersive, experiential 7-day leadership programme, you will gain insights into the leader you are and develop into the role model leader you want to be.

This course is perfect for emerging and front-line leaders – those stepping into a new role in managing people. Alternatively, as a brush-up for those who have been managing for some time but without any formal training input.

It will help them adopt a coaching mindset, avoid the most common pitfalls when coaching and offers simple tools that enable them to take a coaching approach to the wide range of conversations they have in the course of their day, week or year.

LEAD is next delivering its flagship programme Leading and Managing Community Organisations in August 2022. The 10 week course is online so you will be able to participate from wherever you are in Aotearoa.

We believe that coaching is the universal language of change and learning. It is fundamental for helping leaders increase their own self-awareness and to realise their personal potential and that of their teams.