TOP 10 CUSTOMER SERVICE COURSES IN DURBAN, SOUTH AFRICA

Includes certificate of attendance.

The famous Helen O’Grady programme is used for corporate training. The Academy offers half day, full day or weekly training sessions to fit into your training needs.

Customer Success and Service training is offered by PMI. PMI has over 40 years experience as a leading provider of corporate training solutions in Southern Africa. We offer a progression on articulated learning from level NQF 1 to NQF 8 with over 40 qualifications and 150 short courses.

By the end of this course you will have a better understanding of your customers’ expectations by clearly identifying the four phases of effective client service.

The customer is king’ may be an old cliché yet it is still widely used when dealing with customer service excellence.  Without the customer, there is no business, hence, for any business to succeed it needs to develop a customer service excellence culture.

The Corporate Receptionist workshop develops front line staff to become highly professional and efficient when dealing both face to face and telephonically with clients. They will understand the importance of communicating in a corporate and courteous manner to both internal and external customers.

This course is designed to upskill receptionists and frontline personnel to be highly professional. All frontline staff such as receptionists, relief receptionists and telephony personnel will benefit from the practical information and approach to this all important position.

Customer Service course is offered by Malaikas Education & Resourcing Consultants. A commitment for uncompromised service excellence to empower our people at grass roots, and companies through premier consultancy services, quality education and training, and recruitment services that exceed our cli...

Added Advantage Academy recognises the importance of learning and learning skills that will improve your relationships in the modern world.  People often find it challenging connecting with others. At Added Advantage Academy we provide the skills to  improve communication and manage your time.

Identify and solve problems related to customer satisfaction and the performance of customer service