List of available Customer Service Courses in Durban, South Africa - Page 4. The Customer Service courses in Durban are provided by the following institutes: Also, check out all Customer Service Courses from all over South Africa.
The customer is king’ may be an old cliché yet it is still widely used when dealing with customer service excellence. Without the customer, there is no business, hence, for any business to succeed it needs to develop a customer service excellence culture.
When a call comes in you need to know how to communicate in a clear, professional manner and with confidence. You need to always keep the customer in mind.The techniques covered in this course will give you the confidence you need to be in control every time the phone rings.
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