TOP 10 CUSTOMER SERVICE COURSES IN BELFAST CITY, UK

World host customer service training course on the lisburn road, belfast, 16th and 23rd september.

Telephone Sales Training includes tips for staying positive, techniques used in planning calls and handling outbound calls. We provide flexible training programs like online, onsite and classroom courses.

Customer care is more than just good manners. It involves developing procedures and policies to make customers’ lives easier. This ranges from anticipating a customers’ needs to knowing how to defuse a confrontation, all in order to maintain the customer relationship.

Transform your Hospitality and Tourism business with this hands-on course designed to enhance practical skills in modern technology whilst delivering a high-quality customer service.

This course will provide you with the chance to obtain and demonstrate the skills and knowledge needed to deliver high quality products and services to your customers from the workplace, digitally, or through going out into the customer’s own locality.

On this course, learners will have the opportunity to learn, develop and practice skills required to make an effective contribution to a contact centre environment. Units in the qualification cover all areas of working in a contact centre including aspects of sales, communication, customer support ...