TOP 10 CUSTOMER SERVICE COURSES IN GLOUCESTER, UK

Customer service is essential because every organisation needs the continued support of its customers. Whenever clients lose faith in the willingness of organisations to give good service, they find alternative suppliers. To live long and prosper, every organisation needs to master the art of custo...

Who should attend? This course is aimed at anyone who communicates with customers, either internally or externally, face to face or on the phone, and the managers who lead them.

This apprenticeship standard will equip apprentices with excellent customer service skills that are assets to many job roles across a number of industries such as retail, call centres, financial services, retail, hospitality and leisure.

To understand what makes good and poor customer service, and to create confidence in an organisation’s products and or services.

We're experienced in working across a wide range of industries and sectors in both the public and private sector. This includes healthcare, hospitals, mental health services, residential homes and food services.

This one-day customer service training course will help you to improve your customer service skills and provide the best possible experience for your customers. The qualification covers customer service principles, including how to meet customer expectations.