TOP 10 CUSTOMER SERVICE COURSES IN LEEDS, UK - PAGE 2

This course will help your staff increase customer satisfaction, by drawing on their inherent people skills. We will use insights from the world of psychology, we provide people with the practical tools to deliver excellent customer service – every time.

The primary aims of this one day instructor led course are to refine the communications skills and revitalise the attitudes that transmit real Customer Care and to assist delegates to interact on the telephone with customers in a productive and positive manner.  

The telephone is still one of the most cost effective and powerful business tools available for maintaining and increasing a customer base. Every time you pick up that telephone at work whether incoming or outgoing you can win or lose business.  

Having friendly and helpful staff and a good company ethos around excellent customer service instantly puts you at the front of the field. Pareto are the experts when it comes to sales training and customer service training courses - they are at the core of what we do.