TOP 10 ISO 20000 (IT SERVICE MANAGEMENT) COURSES IN LONDON, UK

This training combines our ISO 20000-1 requirements and implementation courses, with an additional 2 days of content with examination. This will provide you with: An in-depth understanding of the Standard; the best practice methods to implement the Standard within your organization; and ensure its ...

On this accelerated ISO 20000 Foundation course, you’ll study the IT Service Management processes, including: planning and implementing new and changed services, service delivery, relationship management, problem resolution, control processes, and release processes.

By attending this course you’ll learn about the ISO/IEC 20000-1 requirements and how to interpret and apply the key concepts and principles of the standard to existing processes within your organization.

The ISO 20000 accreditation of ITSMS demonstrates its efficacy. To obtain this certification, organizations require specialized personnel. Specialization in this domain is possible through obtaining the ISO 20000 Foundation Certification in Belfast United Kingdom.

This ISO/IEC 20000 (ISO 20000) course provides the delegates with a good understanding of Quality Management within the context of ISO/IEC 20000, the international standard for IT service management, more commonly known as ISO 20000.

The most widely accepted worldwide standard for IT service management systems (IT SMS) is ISO/IEC 20000-1:2018. It is a general standard that may be used to any service organization, not just those who provide IT services, to increase business value.

ISO/IEC 20000-1:2018 defines the requirements for a service provider to deliver managed services. It is the first international standard for service management and promotes the adoption of an integrated process approach to effectively deliver managed services.