TOP 10 CUSTOMER SERVICE COURSES IN SWINDON, UK

The course you need in order to know a little bit of everything about the job of customer service agent!

A one day Telephone Skills Training Course that includes the Qualities and Key Skills to help you develop and maintain customer relationships and achieve success when using the Telephone. 

Customer service training course in swindon. This one-day customer service training course in swindon will help you to build the customer service skills to identify and meet customer needs and deliver excellent customer service, face to face, on the telephone or on line.

Distance learning courses enable you to boost your career with a nationally recognised qualification even if you do not have the time to attend training sessions. You will work your way through the qualification submitting work every 2 weeks, achieving within approximately three months.

Build confidence and skills for handling telephone calls more professionally. Our comprehensive telephone training courses cover professional telephone techniques and call handling etiquette, with an emphasis on customer service.

Improve customer care with this practical training programme. An interactive customer service training course to develop and fine-tune customer service skills. Also available as ‘bite-size’ virtual training via zoom or microsoft teams.

Dealing with customers in the right way can really boost your business. Dealing with them in the wrong way can be very harmful and cause unnecessary extra work dealing with complaints.

To us at the leadership growth company customer service is all about the experience. How your customer actually ‘feels’ even when things don’t go according to plan.