TOP 10 BUSINESS MANAGEMENT COURSES IN DOWNTOWN, OTTAWA - PAGE 6

This workbook provides users with an end-to-end planning tool that lays the groundwork for a successful social marketing program to change attitudes and behaviors.

Customer service expectations are ever changing. Customers want first call or online resolution; they don’t want to have to repeat themselves. They want a consistent experience and better interactions.

With a host of new challenges and responsibilities to tackle, new supervisors need training that helps them adjust to their new role. Learning how to supervise your new employees on a trial and error basis can lead to discouragement.

This course will inspire and give the tools for participants to confidently deal with change and help them turn feelings of resistance into resilience. Participants will better understand their pivotal role in the organization and find their own sense of purpose through the change process.

This workshop will help you understand how to develop and lead teams to work collaboratively and guide them to the results they can achieve. This workshop is designed for participants who want to develop their team leadership skills and unleash the talent of their team members.

The course Enterprise Risk Management Intro (Risk Management Training) is a comprehensive introduction to enterprise risk assessment. Starting with the basic principles of risk, the course explores the risk assessment process and its many techniques.

Agile Leadership Principles exhibit 3E aptitudes: Edge, Energy and Energize. With their competence, they bring the “Edge” to execute their businesses. With their unprecedented enthusiasm and tireless positive attitudes, they bring the “Energy” to excel their businesses.

The roles of Professionals team managers start with building their teams with great people. They make sure their teams have the resources to accomplish their duties, while at the same time ensuring that teams do not overspend or waste resources.

Human Resource Management Professionals advocate employees towards senior leadership whereas they manage a subtle balance between employees’ own needs and business objectives and challenges.

Mastering Sale Professionals manage the sales administration function, operational performance reporting, streamlining processes and systems wherever possible, and advising senior management on maximizing business relationships and creating an environment where customer service can flourish.