COURSES OFFERED BY COURTNEY ASSOCIATES T

With a growing number of people being placed in a position of responsibility expectations are constantly increasing. Professionals are nowadays expected to demonstrate high competency in Communication, Influencing Skills, the ability to Motivate Others and Managing Emotions in the workplace.

This 1 day Effective Communication Skills training course will teach you the art of effective Communication so you are able to project and articulate your views in the most effective and influential way possible.

We have designed this 1 day Assertiveness Training Masterclass to provide you with the necessary toolkit of skills that will allow you take charge of your work and personal life, enabling you to act with both firmness and fairness in the appropriate situations.

This 1 day Effective Time Management course is designed to give you the practical skills to tackle common problems that are associated with poor management of time.

This 1 day Confident Presentation Skills course will teach you how to deliver with confidence and give you a range of practical tips and techniques to help you keep your nerves under control.

The Confederation of British Industry estimates that the cost of workplace Conflict is around £33 Billion each year. It also estimates that up to 20% of Leaders’ time is spent dealing with Conflict.

No matter who you are or what you do, whether at work or in the community, you are likely to be involved in meetings. Meetings are costly, whether they are held in a company boardroom or at the local coffee shop. To ensure that meetings are productive and worth the expense involved, three ingredien...

Exploring the changing face of ‘cold calling’ and customers expectations when dealing with people over the telephone

The Health and Safety Executive states that ‘work related stress develops because a person is unable to cope with the demands being placed on them’. This can come from any aspect of their life, but it often comes from demands placed on them at work.