COURSES OFFERED BY CRAWLEY COLLEGE

This programme is designed to provide a good knowledge of various subjects in relation to Travel and Tourism and will give you the opportunity to gain a realistic idea of what a career in the Travel and Tourism sector can offer.

This course is ideal for users who wish to create drawings for use in a variety of documents and on web pages. It provides hands-on delivery.

This course is ideal for users who wish to create brochures and other printed advertising materials, using this specialised tool, in order that their organisation gives a polished and professional impression.

This course is suitable for delegates wishing to polish and alter photographs for use in websites or documentation.

This highly interactive course will give delegates the knowledge, understanding and confidence to deliver an outstanding service experience, while at the same time be ambassadors of service, with the skill to coach team members back in the workplace.

This course is ideal for delegates wishing to gain knowledge of some of the advanced features and formulae within Microsoft Excel.

The course will enable delegates to identify signs and causes of stress. They will explore tactics to help them manage their own stress more effectively and learn how to support colleagues. They will also look at how their organisation can assess and control the risk of stress related illness.

Delegates will gain an appreciation that great telephone service can make your company stand out from the crowd. The course will give them an opportunity to reflect on their telephone skills in all areas of business life.

Knowledge transfer is a recognisable skill that benefits from using appropriate and relevant techniques, and trainers and managers who train as part of their remit need a range of skills to be effective.

This course will cover the impact change has, how to help staff to deal with the change, and some of the practical strategies for successfully plan a change process.