COURSES OFFERED BY IMPACT FACTORY

This advanced presentation skills training course is designed to throw experienced presenters into the deep end. It will help you raise the bar from good to great.

Our change management course offers practical tools to make potentially difficult situations more manageable.

This communication skills course is a practical day, filled with exercises, games, and discussion. While there is some theory, most of the day you will be on your feet practicing.

You will learn to change what you do, what you say and how you say it, in order to create better outcomes.

Build your confidence and create positive customer experiences, manage customer expectations, handle difficult customers and make the most of every customer contact.

Develop your individual leadership style so you can inspire and motivate your team, department and company.

Our popular and effective public speaking training course focuses on confidence. Particularly how to deal with nerves, anxiety, and stage fright.

Find out which time management issues apply to you and put together a plan designed to help you improve.

This Train the Trainer course is suitable for training professionals of all levels and will help you enliven, inspire and motivate your people.

Assertiveness as part of an in-house Tailored Training Programme will focus on the skills and attributes the delegates already have. We then work on using these skills to develop more assertive beaviour.