COURSES OFFERED BY NATURAL TALENT

Assertiveness is being clear about your own position, communicating this to others, and accepting their positions. Essentially it involves taking responsibility for your feelings and beliefs and not attempting to justify them. Assertiveness means standing your ground and standing up for your rights

Communication is king and even more so during times of crisis and change.  Non-verbal Communication can constitute up to 70% of what we are saying and can have 8 times more impact than words e.g.

Often line managers fail to identify stress either in themselves or in their team members, which is exacerbated by remote working, or they fail to deal with the signs early on.  

With working from home and Hybrid Working being the 'new normal', managers are having to find a balance between empathising with their team members about the multitude of issues people are having to deal with outside work, and increasing engagement and productivity.  Managers often find th...