COURSES OFFERED BY TRAINING 26

We are all capable of getting angry – it is a normal, usually healthy emotion. But when it gets out of control it becomes destructive and can lead to all sorts of problems.

This interactive workshop enables professionals to develop and refine their presentation techniques. There is a high level of student participation. At the end of the course students will be able to plan, outline, and create a presentation and be able to recognise and apply effective techniques.

Success in today’s organisation is closely related to the ability to communicate ideas and messages effectively and sufficiently.  Poorly written correspondence can have disastrous results for your organisation and waste valuable time and resources.

Excellent customer service depends on the attitudes and skills of the individual employee. Without it few businesses succeed. People at all levels need to understand how communication works from the customer’s perspective.

Time can never be used again.  This course demonstrates that time is opportunity to be used wisely. The course is inter-active and includes a high level of student participation.

Coaching is now recognised as a key tool for leaders who want to get the most out of their staff. It is about helping people to realise their potential and maximise their own performance by building on what they already know.

This is one of the key areas that effects motivation and productivity in business today and will make delegates aware of different management and leadership styles and the effect they can have on others.

Microsoft Excel training can be delivered for which ever version is required from 2007, 2010, 2013, or 2016, at three basic levels, Introduction, Intermediate, and Advanced.

Microsoft Word training can be delivered for which ever version is required from 2007, 2010, 2013, or 2016, at three basic levels, Introduction, Intermediate, and Advanced.

Microsoft Powerpoint training can be delivered for which ever version is required from 2007, 2010, 2013, or 2016, at two basic levels, Introduction, and Advanced.