TOP 10 CUSTOMER SERVICE COURSES IN PETALING JAYA, MALAYSIA

The course you need in order to know a little bit of everything about the job of customer service agent!

This popular Customer Experience course teaches you the increasing importance of Customer Experience Management. Quickly grasp how to track and analyze the changing nature of your digital customers, create feedback loops and fully embed the customer experience within your business.

Customer Service course is offered by Jas Training and Consultancy. Management Consultancy specializing in Human Resource Management viz Recruitment, Training, Consulting Areas, Industrial Relations and Food Safety related services.

Customer Service Excellence training is offered by FMM Institute. FMM Institute believes in lifelong learning. The range of Certificate programmes offered provides the opportunity for working personnel to gain qualifications to upgrade themselves for career advancements.

Enhance customer satisfaction and loyalty by mastering marketing and relationship building. Develop personalized experiences, targeted campaigns, and post-purchase engagement strategies.

This is a 2-day customer service training skill improvement program that focuses on handling difficult and demanding customers. It includes understanding customer needs and expectations, handling customers on the phone and complaints, psychology of customer complaints, solving customer’s problems...

This english program exposes the participants to vocabulary and appropriate english that will be used often in the airline industry and the business world too. Emphasis is also placed on improving listening and speaking skills through plenty of audio listening practices, discussions and presentatio...

This course is specifically designed to equip front-line employees in the service industry with a competitive edge in providing superior guest service. Participants will understand their role in an organization and the expectation of their employers in serving customers well.

Our trainings are customize to the needs of our clients in the various industries we serve. We offer the best customer experience and customer service training in malaysia tailored to your specific needs and expectations.