TOP 10 CUSTOMER SERVICE COURSES IN LIVERPOOL, UK - PAGE 2

The primary aims of this one day instructor led course are to refine the communications skills and revitalise the attitudes that transmit real Customer Care and to assist delegates to interact on the telephone with customers in a productive and positive manner.  

This is a qualification that applies to so many sectors. Whether you’re a Ward Assistant for the NHS or a Retail Advisor for a high-end fashion brand, these are relevant skills.

This accredited qualification is suitable for learners wishing to improve their knowledge of the importance of customer service including how to satisfy customers’ expectations. It is designed for learners who deal with customers on a daily basis as part of their job role and is applicable to a v...