TOP 10 BUSINESS MANAGEMENT COURSES IN PORTSMOUTH, UK - PAGE 3

The Customer Service Practitioner qualification is ideal for those that are looking to improve their knowledge and skills to develop a career within a Customer focused sector.

They say that “change is the only constant”, and yet for the majority of people, change can bring about a wide range of feelings, from slight discomfort to through to full blown stress.

The aim of the course is to provide the service leaver with essential skills to start a business with an online presence. There are many online options, and this course will guide you towards making informed decisions based on your budget and business idea.

This popular and highly successful "Fundamentals of Selling" course will provide you with the tools and techniques to stand out from the competition. Its the art of soft selling.

This interactive facilitation skills course gives you the opportunity to learn and practice your facilitation skills with the help and support of an experienced facilitator.

This training programme provides a comprehensive guide to the main issues in customer care as well as the opportunity to review the quality of customer service which you and your organisation currently deliver. During the programme we will set out a simple ‘four step’ approach you can take, and...

The main purpose of a Customer Service Specialist is to be a “professional” for direct customer support. In this role, you’ll train to be an advocate of customer service who acts as a referral point for dealing with more complex or technical customer requests, complaints and queries.

By the end of the course you will receive a solid practical foundation in the basics of calculating pay and the required deductions, understanding statutory pay and leave, how to manage starters and leavers. Using examples and simple tests during the day you will understand how to build up deductio...

These skills are easily transferable from one role to another, as the fundamentals remain the same, however you choose to apply them. We work closely with you to create telephone skills training sessions that combine these soft skills with the specifics of your business or industry to develop well-...