TOP 10 PERSONAL DEVELOPMENT COURSES IN UK - PAGE 145

This assertiveness training course will show you how to seek solutions and agreements by being authentic and expressing yourself clearly whilst also respecting and taking into consideration, other people’s views and opinions.

The half-day stress management skills course explores the causes of stress and identifies tools and approaches to manage the harmful psychological and physical symptoms that can be so debilitating in the personal and work lives of individuals.

Time Management: 3 hrs Manage time more effectively, with practical advice on recognising and solving time-related problems, prioritising, changing working practices and managing interruptions.

Communication Skills: 3 hrs Improve the quality of communication between staff and client: we look at the mechanics of communication and the skills required and discuss barriers to communication.

Assertiveness & Confidance:  3 hours Gain skills & confidence to gain respect as effective managers, using appropriate words, voice and body language, create powerful & positive first impressions, maintain a confident approach under challenging circumstances, practice assertive techniques, engagi...

Conflict:  3 hours Equip ability to avoid disputes and to deal with them effectively, differences between conflict & disagreement, most common causes, when difficulties arise and confidently “nip it in the bud”, different approaches, practice techniques to manage emotional conversations.

Presentation Skills: 4 hrs  Learn to plan, prepare and present confidently to a group in a logical, systematic manner: identify target audience; what you need to say; resources, visual aids and handouts; dealing with nerves; voice projection; handling questions.

The Stress Management at Work course is tailored for individuals and teams who may need to help people through stressful or challenging situations.

Handling calls from distressed individuals can be challenging and stressful. Call handlers may be exposed to intense emotions such as anger, frustration, sadness, or anxiety. Regularly dealing with calls of this nature can lead to emotional exhaustion, compassion fatigue, or heightened stress level...

Our MRes will give you a detailed critical understanding of the study of stories, storytelling and narrative in English. You will explore a wide range of approaches to storytelling, learning about topics such as folklore, podcasting and story mapping.