TOP 10 CUSTOMER SERVICE COURSES IN SOUTHAMPTON, UK

The course you need in order to know a little bit of everything about the job of customer service agent!

Now, more than ever, organisations need to reflect a new business era. Customers have changed fundamentally since the pandemic, making more informed choices about where they spend their money, based on integrity and ease of use.

Handling Customer Services and Complaints course is offered by Red Training and Consultancy

This course will start by making it very clear exactly what we mean by customer service, and why it’s so vital. It then goes into detail about the goals of great customer service, communication skills both verbal and non-verbal, discovering and understanding customer needs and much more.

During this course, learn how to keep the team motivated and contributed towards the success of the call centre by meeting objectives. Healthy customer relationships are the backbone of every business.

A customer service executive of the corporate, participants is likely to handle customers interactions in the best possible way. The hopes of both delegates company and clients hinge on his ability to offer the correct service in the right way possible.