TOP 10 BUSINESS MANAGEMENT COURSES IN LEEDS, UK - PAGE 5

This is one of the key areas that effects motivation and productivity in business today and will make delegates aware of different management and leadership styles and the effect they can have on others.

Excellent customer service depends on the attitudes and skills of the individual employee. Without it few businesses succeed. People at all levels need to understand how communication works from the customer’s perspective.

This SEO training course in search engine friendly web content copy writing enables web authors and copywriters to do their jobs better, by recognising the different ways in which search conditions, moulds — and even creates — the different audiences that they are trying to reach.

2 day course. Inevitably, in any organisation, occasions arise where the method by which consensus can be achieved is not always obvious. Also, there will be occasions when it is critical to gain the buy-in of key people.

This risk management course is designed to help delegates understand and assess the risks involved in making management or business decisions, and how best to respond should things go wrong.

Introduction to Quality Management. An introductory course to enable supervisors and managers to set and achieve high standards and to improve quality in their area of work. This Introduction to Quality Management course is available throughout the UK.

This 1/2 day workshop gets delegates to look at what they hate as customers when they make calls to their banks or travel agents and then be self-critical to see which of the 'hate factors' their organisation maybe guilty of.

This Effective Management of Your Team course is designed to help managers develop their leadership style further and use team empowerment as an effective delegation method, through the sharing of information, creating autonomy and the development of self-directed teams with self-responsibility.

This Advanced Selling Skills course covers the science of questions in qualification and advanced objection handling skills with participants expected to be comfortable participating in role-plays, which form a major part of the course.

At one time or another most of us have wished that the pace of change at work would slow down so we could catch our breath. Unfortunately, it often does not.