TOP 10 BUSINESS MANAGEMENT COURSES IN LEEDS, UK - PAGE 7

This course will help your staff increase customer satisfaction, by drawing on their inherent people skills. We will use insights from the world of psychology, we provide people with the practical tools to deliver excellent customer service – every time.

Planning events effectively using your people and influencing skills will help you to ensure highly effective events are achieved every time for your managers and/or your customers.

This one day workshop will focus on cost effective and time efficient ways of ensuring that your recruitment and selection processes not only attract the best candidates to your business, but also comply with all the current and anticipated legal requirements.

The telephone is still one of the most cost effective and powerful business tools available for maintaining and increasing a customer base. Every time you pick up that telephone at work whether incoming or outgoing you can win or lose business.  

This very intensive one day course has been designed to teach participants Speedwriting in the shortest possible timescale.  The course will provide participants with Speedwriting skills which can be used when taking notes at meetings, seminars and group discussions.

The primary aims of this one day instructor led course are to refine the communications skills and revitalise the attitudes that transmit real Customer Care and to assist delegates to interact on the telephone with customers in a productive and positive manner.  

Leadership For Partners To Increase Their Personal Impact In Leading Their Team/Firm Course Is Offered By Yorkshire Courses for Lawyers

In this course, we will examine how Twitter, Instagram, Facebook, LinkedIn and YouTube work, how several different sectors use them, and how each channel can be used to its full potential.