TOP 10 PERSONAL DEVELOPMENT COURSES IN UK - PAGE 177

Effective Time Management Course Is Offered By Sereniti

Enhanced Communication Skills Course Is Offered By Sereniti

Effective Presentation Skills Is Offered By Sereniti

Assertiveness At Work Course Is Offered By Sereniti

Stress Management Course Is Offered By Sereniti

Managers often struggle to know what to say. More specifically how to open a conversation, what questions to ask, how to really listen, how to be consistently supportive and care for themselves.

Assertiveness is an essential workplace skill. It allows ideas and points of view to be presented clearly and with confidence. Those who are more naturally assertive often decide the direction of projects. This, however, can come at the expense of all options being explored.

Conflict is unavoidable at work but in this session we will show you how conflict can actually result in positive outcomes if handled well. It can be the chance to get to the heart of a problem – rather than skimming the surface – and an opportunity to learn more about ourselves and others.

Without strong emotional intelligence skills, we can end up with a fractious workplace full of conflict and misunderstandings.  Acquiring an understanding of

Listening is the key to all effective communication and simply hearing what someone is telling you is not enough. Ineffective listening can put up barriers, cause misunderstandings and damage relationships. Conversely, when we ‘actively’ listen we pay full attention, read between the lines, not...