COURSES OFFERED BY BLUE OCEAN ACADEMY

Enjoy exclusive access to engaging lessons you can share with employees to improve their call center skills. Including these lessons in your corporate training sessions can help employees strengthen interactions with customers, understand digital customer service and improve customer satisfaction.

Excellence In Customer Service (Advanced) training is offered by Blue Ocean Academy. Course Objectives:  Understand the importance of customer service and its importance in this competitive world Best practices for ensuring customer satisfaction Learn about internal and external customer expect...

A strategic blend of design thinking and business thinking is crucial for businesses to excel. The Introduction To Design Thinking Course is an advanced training to integrate creative design thinking with business strategies and produce excellent outcomes for organizational growth and success.

The Certified Human Resources Professional (CHRP) course utilizes a variety of individual and team exercises, case studies, assessments, videos and group discussions.

The Certified Human Resources Manager (CHRM) course utilizes a variety of individual and team exercises, case studies, assessments, videos and group discussions.

Secretaries and administrators have an important role to play when it comes to creating and supporting a productive work environment and keeping organizations running smoothly. The admin team is expected to run daily operations smoothly and support executives including business owners in their jobs...

Officer managers and administrators are expected to possess and utilize a wide range of skill sets– day-to-day operations, scheduling, task delegation, time management, communications skills and customer service and more, conducive to a productive work atmosphere.

Project Risk Management Certification – PMI-RMP is one of the most popular and sough-after certification in Project Risk Management,which is offered by the Project Management Institute (PMI), USA. This certification acknowledges the individual’s unique expertise on the project team while demons...

The Advanced Facility Management Training by American Certification Institute, ACI is designed to equip candidates to incorporate the proper utilization of technical innovation in facility management in engineering, manufacturing and maintenance fields. 

KPI and performance measurement development involves articulating what an organization is striving to achieve and then labelling the most meaningful and useful indicators of success.