COURSES OFFERED BY CHAMBER OF COMMERCE TRAINING - PAGE 3

Establishing your personal communication style and identifying how it impacts on others will have a positive effect on you and those around you. Delegates will learn the essential skill of communication and how to use their style to influence others, remain in control, and develop self-confidence w...

This course is suitable for anyone who wants to improve their ability to communicate effectively in the workplace. We know the success of any organisation is influenced by the ability to build and maintain relationships with colleagues and customers in order that the organisations key aims and obje...

This course is designed primarily for first-line managers/team leaders who want to understand workplace stress, how to manage stress in the workplace, and support individuals.

This course is designed primarily for first-line managers/team leaders who want to understand how to identify and manage conflict in the workplace.

This two-day course is ideal for individuals who train others within organisations and have had no previous formal training in the different techniques required to effectively train and develop colleagues in the workplace.

Coventry & Warwickshire Chamber Training delivers this qualification to individuals who want to develop their careers or who would like to go down a different path. Level 3 Award and Level 4 Certificate in Education and Training is a knowledge-based introduction to teaching and training.

Change is a fundamental feature of business today and an essential aspect of survival and growth. Planning for change involves reviewing processes, roles, and organisational structure. 

First impressions count. This course is designed for people who have to handle situations using the telephone, as part of their role, in a professional and courteous manner. It will enable delegates to acquire the skills to break down communication barriers and respond to the needs of the caller in

This suggests there is a growing mental health concern with many businesses not having the skills needed to support their employees. The Certificate in Awareness of Mental Health Problems at level 2 is an accredited short course to raise awareness of mental health problems, providing the knowledge ...

This Advanced Sales Skills course is designed for sales leaders, aspiring sales leaders and for anyone who wants to refine their skills to add value to the sales process and their organisation. The course will enable you to describe the nature of the sales role alongside other channels.