COURSES OFFERED BY FIRST RESPONSE TRAINING & CONSULTANCY TRAINING

Emotional Intelligence (EI) is an essential skill for success in the modern business world. People with high EI are better equipped to handle stress,

Stress is a common problem in today's business world, and it can have a significant impact on employee productivity,

and how to work effectively in accordance with their employer's policies and in collaboration with others.

This course provides a solid foundation of self-esteem and assertiveness through practical techniques and strategies to develop confidence and communication skills.

you will learn about the different types of conflicts that can arise in the workplace and the strategies and approaches that can be used to resolve them.

You will also learn how your communication skills can help you build stronger relationships with your colleagues and clients.

Demonstrate the management of the unresponsive casualty

Understand the legislation relating to food hygiene and food safety