COURSES OFFERED BY TRAINING U

By attending this course you will gain the understanding of what emotional intelligence is and why it is such a critical skill in the modern workplace

With this course, you will learn how to design a presentation appropriate to the audience, communicate with maximum impact and credibility and keep the audience engaged.

Develop the skills and confidence to assert your opinions and proposals in a way that is accepted by the listener.

This course is aimed at anyone who needs to communicate, whether internally or externally. It develops the skills and the confidence to assert your opinions and proposals in a way that is accepted by the listener.

This course has been designed to develop your personal resilience, work well in pressured situations and increase your capacity to maintain performance and enjoy your work.

Providing you with the confidence to have crucial conversations more successfully, whilst understanding their critical importance to the performance of your team and organisation.

Explore your personal time stealers and techniques to help get time back. Planning, prioritisation, structuring your day, managing pressure, relationships and fuelling yourself for peak performance are all key components.

Learn to excel in customer service by mastering the dos and don'ts, refining communication skills, and adeptly handling challenging situations with empathy and composure.

Our Coaching Skills workshop has been designed for managers who would like to develop their coaching skills in order to be a more effective leader and manager.

Training you in the art of training others. On this 2-Day workshop, you'll obtain the skills and knowledge of how to plan and deliver an outcome-based learning session that fully engages, involves and leaves a lasting impression on the learners.