TOP 10 BUSINESS MANAGEMENT COURSES IN MALAYSIA - PAGE 60

This course is specifically designed to equip front-line employees in the service industry with a competitive edge in providing superior guest service. Participants will understand their role in an organization and the expectation of their employers in serving customers well.

Kpis evaluate the success of an organization or of a particular activity (such as projects, programs, products and other initiatives) in which it engages. Often success is simply the repeated, periodic achievement of some levels of operational goal (e.g. Zero defects, 10/10 customer satisfaction, e...

Understand the expectations of current day workforce. Understand the method of mapping competencies based on job descriptions.

This program will focus on effective human resource management skills for non-human resource professionals. It will leave the participants with the latest human resource strategies on effectively managing the human resources in the organization and their respective departments.

This supervisor coaching/training program is focused on the responsibilities of effective supervisors in the organization. Notably, in addition to the organizational obligations, every supervisor has a personal life that must be balanced with the organizational demands. Supervisor coaching is neede...

Human resources is instrumental in the development of a knowledgeable and highly skilled workforce. When done right, effective hr management will not only create an excellent work culture with a passionate and dedicated team at the core, it will also strengthen employee productivity and support lon...

The success of HR development and management in any organisation is dependent on the collaborative effort of the senior management and HR professionals at the helm. Therefore, HR professionals must be equipped with the latest knowledge and information about human capital development and its related

You'll learn about important hr functions including hiring, expenditure management, health and safety, and employee relations. With a better understanding of how these processes work, you'll be well on your way to a successful career in human resources!

Project and programme management skills are an important capability to drive delivery of change, though change management skills and knowledge are critical to embed change and ensure investments in change realise tangible benefits.

This foundation/practitioner course on organisational change management is based on the change management body of knowledge as defined by the change management institute (cmi), an independent, global professional association of change managers. This body of knowledge provides an independent benchma...