TOP 10 BUSINESS MANAGEMENT COURSES IN BARTLEY GREEN, BIRMINGHAM - PAGE 5

Savvy Execs have always seen the value of having an engaged workforce. There is plenty of evidence that shows engaged employees equals profit and productivity.

This course suits any manager who needs to understand the key aspects of HR related activities and how to manage them effectively.

An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your team.

2 day course. Inevitably, in any organisation, occasions arise where the method by which consensus can be achieved is not always obvious. Also, there will be occasions when it is critical to gain the buy-in of key people.

This risk management course is designed to help delegates understand and assess the risks involved in making management or business decisions, and how best to respond should things go wrong.

Introduction to Quality Management. An introductory course to enable supervisors and managers to set and achieve high standards and to improve quality in their area of work. This Introduction to Quality Management course is available throughout the UK.

This 1/2 day workshop gets delegates to look at what they hate as customers when they make calls to their banks or travel agents and then be self-critical to see which of the 'hate factors' their organisation maybe guilty of.

This Effective Management of Your Team course is designed to help managers develop their leadership style further and use team empowerment as an effective delegation method, through the sharing of information, creating autonomy and the development of self-directed teams with self-responsibility.

This Advanced Selling Skills course covers the science of questions in qualification and advanced objection handling skills with participants expected to be comfortable participating in role-plays, which form a major part of the course.

Having completed this course, the learner will be able to understand his or her personal communication and cognitive skills, and how to better adapt them for use in the negotiation process. They will also be able to prepare themselves effectively for the negotiation process.