TOP 10 BUSINESS MANAGEMENT COURSES IN BRISTOL, UK - PAGE 3

Explore theory, practice and principles of effective team leadership; and refine coaching skills to manage real world challenges. An interactive two days to stimulate development for both new and more established managers, co-creators and change agents.

This course provides space to gain fresh perspectives and practise using approaches, skills and tools to develop supervision agendas and records, respond to complex issues, challenge effectively, and support and motivate staff.

This course suits any manager who needs to understand the key aspects of HR related activities and how to manage them effectively.

This course has been designed and adapted for a number of ptp's clients that run call-centres to handle incoming calls to the company. Throughout the course, participants are encouraged to contribute to a lively debate about their perceptions of good customer service.

An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your team.

2 day course. Inevitably, in any organisation, occasions arise where the method by which consensus can be achieved is not always obvious. Also, there will be occasions when it is critical to gain the buy-in of key people.

This risk management course is designed to help delegates understand and assess the risks involved in making management or business decisions, and how best to respond should things go wrong.

Introduction to Quality Management. An introductory course to enable supervisors and managers to set and achieve high standards and to improve quality in their area of work. This Introduction to Quality Management course is available throughout the UK.

This 1/2 day workshop gets delegates to look at what they hate as customers when they make calls to their banks or travel agents and then be self-critical to see which of the 'hate factors' their organisation maybe guilty of.

This Effective Management of Your Team course is designed to help managers develop their leadership style further and use team empowerment as an effective delegation method, through the sharing of information, creating autonomy and the development of self-directed teams with self-responsibility.