TOP 10 BUSINESS MANAGEMENT COURSES IN CARDIFF, UK - PAGE 4

Our Administration OCR Diploma course is designed to provide students with the opportunity to develop the skills regarded as essential by today's employers.

For managers who want to understand how to become an effective leader and hone their leadership style, to successfully and effectively achieve organisational goals. 

Everything DiSC® Sales teaches salespeople how to connect better with their customers. Everything DiSC® Sales is classroom training that uses online pre-work, engaging facilitation with contemporary video, and online follow-up to create a personalised learning experience.

This qualification covers the principles of customer service including how to meet customers’ expectations, the importance of appropriate behaviour and communication techniques, as well as ways to deal with problem customers.

This Business Administration qualification is aimed at candidates who want to succeed and progress in their administrative roles in a business environment.

This foundation level qualification is aimed at those working in a customer service environment to help improve the quality of the customer experience and gain customer loyalty. 

Equip yourself with a good understanding of a range of new and emerging technologies and what the implications and opportunities may be for your business operating in a digital world.

This practical workshop will introduce you to a robust risk process with clear guidance on how to implement each step. You will use key tools and techniques and have plenty of opportunity to discuss these with your facilitator via group exercises and discussion

Leadership is different from management - it has different characteristics and function, but if an organisation wishes to be successful it needs both. The question is how do you make sure your organisation is not overmanaged and under led.

Design Thinking is a process for creative problem-solving which uses group thinking and a human-centred approach to understanding problems