TOP 10 BUSINESS MANAGEMENT COURSES IN BARTLEY GREEN, BIRMINGHAM - PAGE 8

The Level 3 Extended Certificate in Marketing is a one-year course equivalent to one A Level and allows progression to the National Extended Diploma in Marketing, equivalent to 3 A Levels.

Equality & Diversity Training teaches employees how to operate appropriately amongst an equal and diverse workforce. It includes anti-discriminatory practices as well as how to report inappropriate or offensive behaviour.

With constantly shifting global economies and technological developments, businesses are constantly changing to exploit opportunities. Companies no longer have the luxury of remaining the same.

This is the second course in Team Leading Principles programme and on successful completion provides you with the certification from Highfield Awarding Body for Compliance.

Whether your customer is across the country or across the hall, understanding and meeting their needs is the first and last step to success. External customers drive sales and growth. Internal customers are the key to efficiency and profitability.

This course is designed to teach the basics of sales skills. This includes learning about the process, elements, and terminology of sales. You'll learn how to develop your professional self by expanding your positive characteristics and establishing your credibility and professionalism with clients...

The world of business is increasingly becoming centered about the interaction of different teams, both within and outside the organization. The success of a team within a company is often directly linked to the ability of a manager to lead and manage the team effectively.

The telephone is still one of the most cost effective and powerful business tools available for maintaining and increasing a customer base. Every time you pick up that telephone at work whether incoming or outgoing you can win or lose business.  

This very intensive one day course has been designed to teach participants Speedwriting in the shortest possible timescale.  The course will provide participants with Speedwriting skills which can be used when taking notes at meetings, seminars and group discussions.

The primary aims of this one day instructor led course are to refine the communications skills and revitalise the attitudes that transmit real Customer Care and to assist delegates to interact on the telephone with customers in a productive and positive manner.