TOP 10 CUSTOMER SERVICE COURSES IN BRISTOL, UK

The course you need in order to know a little bit of everything about the job of customer service agent!

On this apprenticeship, you will learn how to resolve problems and provide the best service possible. You will complete the course with excellent customer service skills that many employers look for.

Customer service is the act of taking care of the customer’s needs by providing and delivering professional, helpful, high quality service and assistance before, during, and after the customer’s requirements are met.

This course has been designed and adapted for a number of ptp's clients that run call-centres to handle incoming calls to the company. Throughout the course, participants are encouraged to contribute to a lively debate about their perceptions of good customer service.

An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your team.

This 1/2 day workshop gets delegates to look at what they hate as customers when they make calls to their banks or travel agents and then be self-critical to see which of the 'hate factors' their organisation maybe guilty of.

This training course is for customer services personnel, receptionists, telephonists, administrators and anyone who deals with the public, either face-to-face or on the phone.

In this course you will learn how to communicate information clearly and without risk of misunderstanding. You will also learn how to present a professional image and confidently lead faceless conversations in a business setting.

The course is ideal for someone looking to improve their communication and customer service skills as well as increasing their chances of employment in this area. Learners are eligible if they are aged 19+ and living in bradford, liverpool city region or kirklees. This course is open to people who ...

This highly interactive, enjoyable and effective customer service skills training course is aimed at improving the internal and external customer service standards of any business.

Elevate your customer-oriented approach with our customer service training courses in devon and cornwall. The qnuk level 2 award in principles of customer service is designed for individuals entering employment and aiming to excel in customer-facing roles.