TOP 10 PERSONAL DEVELOPMENT COURSES IN BRISTOL, UK - PAGE 3

The Confederation of British Industry estimates that the cost of workplace conflict is around £33 Billion each year.

This programme is for anyone that wants to combat stress, develop resilience and reduce burnout, with particular appeal for those working in high performance, high pressure, high workload environments. 

Emotional Intelligence is a set of emotional and social skills that collectively establish how well you perceive and express yourself, maintain social relationships and cope with challenges.

Communication is key in any organisation. Whether it be a small business or a large public company, communication is one of the first things they look for.

The Conflict Management course aims to provide substantive training to anyone working in or coming in contact with Conflicts during the normal course of their occupation.

This course is deigned to provide delegates with an understanding of anger and conflict, and how to deal with anger in yourself and others. Delegates will learn techniques for dealing with anger in the workplace and how to put in place appropriate strategies to manage anger before it spirals out of

Identify the early warning signs of stress to enable a proactive approach therefore creating an environment where prevention of stress is key. Carry out informal meetings designed to support the risk assessment process.

Understand the ingredients and stages in conflict escalation, explore power relations and dynamics and recognise common pitfalls in managing conflict.

Clarify professional boundaries for staff to work effectively and safely with vulnerable people; maintaining a positive, friendly working relationship at a professional distance.

A dynamic and practical day to understand the core principles for effective communication, and to practise using ingredients and techniques for communicating assertively one-to-one and in groups.