TOP 10 BUSINESS MANAGEMENT COURSES IN EDINBURGH, UK - PAGE 5

The HELM (Human Element, Leadership and Management) course is a mandatory part of the training requirements to obtain an MCA Certificate of Competency. SALT Services are MCA accredited to deliver HELM at the management (M) level.

This investor and entrepreneur training day is in two parts. The first shows how those that were successful entrepreneurs managed their businesses differently to those that were not.

Savvy Execs have always seen the value of having an engaged workforce. There is plenty of evidence that shows engaged employees equals profit and productivity.

This course suits any manager who needs to understand the key aspects of HR related activities and how to manage them effectively.

This course has been designed and adapted for a number of ptp's clients that run call-centres to handle incoming calls to the company. Throughout the course, participants are encouraged to contribute to a lively debate about their perceptions of good customer service.

2 day course. Inevitably, in any organisation, occasions arise where the method by which consensus can be achieved is not always obvious. Also, there will be occasions when it is critical to gain the buy-in of key people.

This risk management course is designed to help delegates understand and assess the risks involved in making management or business decisions, and how best to respond should things go wrong.

Introduction to Quality Management. An introductory course to enable supervisors and managers to set and achieve high standards and to improve quality in their area of work. This Introduction to Quality Management course is available throughout the UK.

This Sales Negotiation Course offers delegates the opportunity to develop their negotiating skills and build confidence in those skills. The course looks at how to plan & prepare for sales negotiations and the structure and key techniques for successful negotiations.

This 1/2 day workshop gets delegates to look at what they hate as customers when they make calls to their banks or travel agents and then be self-critical to see which of the 'hate factors' their organisation maybe guilty of.