TOP 10 BUSINESS MANAGEMENT COURSES IN SHEFFIELD, UK - PAGE 4

This interactive and enjoyable course provides an introductory insight to the core elements of HR and employment law, looking at the HR lifecycle.

Negotiation Skills are not limited to the traditional forums of buyers and sellers or management and workforce representatives. They are used almost daily by most people in one situation or another.

When marketing your own business, social media is one of the most direct ways of talking to your target audience. You can interact with them daily, which can also feel slightly overwhelming.

This course will inspire delegates to present the right image of their organisation through effective communication and customer care. It will show how to build rapport quickly and effectively through the appropriate use of tone and body language and how to successfully build a customer focus cultu...

The aim of this two-day course is to provide participants with an introduction to psychometrics as applied to health. It will cover the core psychometric and statistical methods used in scale construction and the development of multi-item patient-reported outcome measures (proms).

Our Effective Telephone Techniques course is for anyone who needs to get to grips with using the telephone to communicate effectively with customers, suppliers or colleagues.

For new or existing team leaders or supervisors seeking a working knowledge of good practice techniques in managing and getting the best from staff.

This course will help guide managers on what to expect from individuals and teams during times of change, and how best to handle the emotions and reactions which will inevitably surface.

Understand the differences between customer service and customer care and why they are so vital to any business. Understand the importance of setting and managing customer expectations and the needs and wants of different customer groups.

Our digital transformation research theme reflects the importance of evolving digital solutions in both academic and public interests. We collaborate closely with the other research themes within our business school to offer specialised support and effective information management strategies.