COURSES OFFERED BY KEYBASE TRAINING SOLUTIONS - PAGE 2

This course will help you to analyse business processes, show hierarchical structures within an organisation, create a directional map, visualise an office space, and much more.

Professional telephone skills, improved communication skills and customer service tips. Role play to instill confidence and increase understanding of all skills taught.

Produce more effective and professional written documents. Vary wording, improve on spelling and punctuation to ensure polished documents. Structure, write and proofread documents correctly. 

Upon successful completion of this course, students will be able to Develop skills to assess a conflict situation and monitor your reaction to the conflict.

All staff that need to improve on their existing customer service skills and develop new skills. This workshop will address general attitude in the workplace, motivate staff and instill confidence in their professional abilities.

During this workshop, you will assess your current emotional intelligence capabilities, determine your strengths, and identify areas for improvement. You will examine how emotions affect behaviour and how those behaviours impact your relationships with others.

During this workshop you will identify and acquire the skills needed to achieve the company’s vision. In gaining practical leadership skills, you will have the ability to motivate, coach, communicate with and empower your team to become more effective in their roles.

Defining common stress factors in all aspects of life. Enabling the learner to recognise and address the different responses as well as our coping mechanisms towards stressful situations. To address the emotional and physical symptoms caused by stress.

Time Management course is offered by Keybase Training Solutions. We specialize in all Microsoft courses from Basic to Advanced as well as soft skill courses. 

Learn to use Tables, Queries, Forms and Reports