COURSES OFFERED BY REALISE TRAINING

Assertiveness is an essential workplace skill. It allows ideas and points of view to be presented clearly and with confidence. Those who are more naturally assertive often decide the direction of projects. This, however, can come at the expense of all options being explored.

Conflict is unavoidable at work but in this session we will show you how conflict can actually result in positive outcomes if handled well. It can be the chance to get to the heart of a problem – rather than skimming the surface – and an opportunity to learn more about ourselves and others.

Without strong emotional intelligence skills, we can end up with a fractious workplace full of conflict and misunderstandings.  Acquiring an understanding of

Listening is the key to all effective communication and simply hearing what someone is telling you is not enough. Ineffective listening can put up barriers, cause misunderstandings and damage relationships. Conversely, when we ‘actively’ listen we pay full attention, read between the lines, not...

For most of our working day, we are all under stress and pressure of some sort. Sometimes this stress can be a good thing, it helps us feel challenged and gives us the impetus we need to get work done. However, when things pile up and pressures get out of control, it can make us anxious and unable ...

From dull monologues to death by PowerPoint, we have all endured uninteresting presentations. This session delves into the essential ingredients for consistently delivering captivating and influential presentations.

Storytelling is an innately human way of communicating but, for some reason, we don’t apply this to business messaging. We stay focused on facts and data – not understanding that stories are the most effective way to engage and persuade.

The course is ideal for someone looking to improve their communication and customer service skills as well as increasing their chances of employment in this area. Learners are eligible if they are aged 19+ and living in bradford, liverpool city region or kirklees. This course is open to people who ...