COURSES OFFERED BY SOLUTIONS2SUCCESS

This course will provide you with the skills and knowledge to confidently deliver high impact presentations which engage an audience, persuade and influence the decision to your advantage.

This covers the core skills required to effectively manage difficult people and conflict situations whilst retaining respect and good relationships. This course is ideal for anyone who works with clients, suppliers or other team members where problems, issues and environments create tension and pre...

Devise solutions and approaches to deal with common situations that create problems or customer dissatisfaction

Develop a standard template for common email responses to save time whilst ensuring a professional and common standard is used

This training and coaching programme will help develop the Emotional Intelligence (EQ) skills of sales people to achieve the highest level of performance and improve the quality of their interactions.

This 1 day course will provide attendees with the skills, techniques and knowledge to effectively manage their time and workload, become organised, increase productivity and the value they provide to their organisation.

This course is suitable for anyone who wants to communicate and influence at a deeper level to build relationships, coach self or others, help facilitate change personally or professionally, understand people's motives and behaviours.

This is ideally suited for anyone involved in a customer services or support role which involves advising,uncovering sales opportunities or dealing with problems and resolving issues e. G. Technical support, customer relations, customer support and sales.