List of available Call Center Training Courses in Cape Town, South Africa. The Call Center Training courses in Cape Town are provided by the following institutes: Also, check out all Call Center Training Courses from all over South Africa.
This qualification is intended for persons who already work as Call Centre and/or Business Process Outsourcing agents or who wish to join the Call Centre and/or Business Process Outsourcing industry.
Don’t think about pursuing contacts anymore, but pursuing people. People have hopes, fears and dreams and more to them than just telephone numbers and e-mail addresses.
Call Centre Services course is offered by Perfect Choice Training. We offer our services Nationwide as well as Sub- Saharan Africa by our experienced instructors who bring with them the knowledge and working background necessary to train your staff.
Call centers are centralized offices used for receiving or sending large volumes of telephonic requests. There are inbound call centers for incoming product support inquiries and outbound call centers for telemarketing, solicitation of donations, debt collection and market research.
In this course we teach trainees to develop the already exceptional skills that they have working with people. This workshop will help participants define and understand call centre strategies.
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