TOP 10 CONFLICT MANAGEMENT COURSES IN LIVERPOOL, UK

This one-day seminar is for people who wish to increase their effectiveness in dealing with conflict situations.

Not ready to commit to a full apprenticeship programme?  We can design a schedule around the aspirations of your business, from standalone sessions to a complete skills development plan.

This course aims to give you the knowledge and understanding to manage conflict in many forms, as well as learning how to best positively support individuals — an essential skill in anyone looking to move into a team leader or management position.

Today’s ever increasing speed of change brings many conflicts of interest into the workplace. These need to be managed and resolved if irreparable damage is to be avoided. This one day course explores how best to manage conflict as a strategy to facilitate healthy organisational development.

Managing Conflict Course Is Offered By Aintree Training Limited

Using various strategies and techniques based around communication skills to help prevent potentially dangerous situations from occurring or escalating.

This course is intended for anyone who deals with customers particularly over the telephone. It is particularly effective for workers in a call centre environment. However, the course has many applications and can be used to develop all sorts of customer service issues.

This session has been designed to provide you with the practical tools to handle difficult conversations. We will be looking at the way in which we need to prepare for conversations, what we can do during conversations to steer the discussion and what we can do at the end to ensure buy-in from the ...

This session is designed to provide an overview of what conflict management involves and why it is important to deal with it effectively.

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