COURSES OFFERED BY CORPORATE TRAINING OPTIONS - PAGE 2

Getting Started with Microsoft Dynamics 365

The skills and knowledge acquired in the Microsoft Excel – Intermediate course enable you to expand your knowledge and learn how to create more productive workbooks.  It covers formulas and function techniques, advanced formatting and charting features and data manipulation tools like goal see...

The skills and knowledge covered in this course are sufficient to be able to create database systems, enter, edit and delete data in database files, produce information in forms and reports and generate queries on the data.

The training course, Microsoft Office 365 for Business – Introduction, is designed to provide you with a thorough understanding of what Office 365 is, and how you can use the software to perform basic tasks.

The Professional Telephone Skills training focuses on developing your telephone etiquette to ensure you have a positive attitude when speaking with your customers.

The Calming Upset Customers course will teach you the skills to understand why customers get upset and the 10 steps you can take to help an upset customer.   There are also tips for Managers, to learn how to create an environment for customer satisfaction.

This is the course for you. The skills and knowledge that are gained in the Business Etiquette and Professionalism Course will allow your team to hone a professional and crisp demeanour at work.

Time Management course is offered by Corporate Training Options.

The Conflict Management course will help you understand the nature and causes of workplace conflict, and teach you the skills to identify and manage conflict and dispute before it escalates.

The Stress Management course will help you understand the nature and causes of workplace stress, emotional wellbeing and help you reduce stress in your life