TOP 10 CONFLICT MANAGEMENT COURSES IN EDINBURGH, UK

This one-day seminar is for people who wish to increase their effectiveness in dealing with conflict situations.

Conflict can arise in any situation, but it often falls to the direct manager to try to resolve it in the workplace. In this one day session, we will explore where conflict comes from and how it is fuelled.

Our wide range of conflict management courses are designed for public-facing teams who deal with vulnerable individuals and those capable of spontaneous aggression. Our aim is that every person is treated with dignity and is shown respect, even when there is disagreement.

Communicate assertively in a conflict situation, without harming the customer relationship

On this one day course, delegates will explore the causes of conflict within the surgical workplace and learn about different strategies to address this. This will include how to have difficult conversations, the art of negotiation and how to approach a challenging situation.  This date is specifi...

This workshop is for those seeking to understand an individual’s response to conflict, consider useful ways to resolve and repair relationships, as well as the potential benefits of positively working through conflict.  

Conflict can have an adverse impact on our relationships and the world around us at both a micro and macro level, but does it have its place? Conflict can open our eyes to new ways of thinking, deepen relationships, promote organisational vitality and help us verbalize our needs.