TOP 10 BUSINESS MANAGEMENT COURSES IN MELBOURNE, AUSTRALIA - PAGE 7

This qualification reflects the role of individuals in a variety of Business Services job roles. These individuals may have supervisory performance accountabilities.

Human Resources Management is not just an HR responsibility. Understanding and applying HR Management is core to the responsibilities of all leaders. This HR training course will introduce the HR knowledge and skills relevant to leaders.

Great leaders inspire great teams. And great teams require enthusiastic and motivated members, working together to achieve goals. But how do your leaders create an environment where people ‘get along’ and cooperate?

There is a different set of skills required; all of which can be learnt. This leadership and management course builds the skills they need to become an influential and respected leader. They will discover how to create and inspire powerful teams – even when the team works remotely.

For any business, its customer or client base is the lifeblood of its success. When you actively develop solid, lasting relationships with individuals or other companies, it can lead to increases in revenue, as well as the creation of a strong reputation.

This qualification is delivered through a blend of formal face to face classes at MCIE campus and online self-paced learning.

This qualification is delivered through a blend of formal face to face classes at MCIE campus and online self-paced learning.

The Excellence in Supervision course will teach you how to work effectively in the role of supervisor, including how to deal with new responsibilities and ways of communicating with employees, peers, and managers.

The Customer Service Excellence course will teach you the importance of developing and maintaining strong customer relationships, and how to manage these relationships in the future.

The Professional Telephone Skills training focuses on developing your telephone etiquette to ensure you have a positive attitude when speaking with your customers.