TOP 10 SOFT SKILLS COURSES IN AUSTRALIA - PAGE 4

Learn how to discover the causes of conflict, how your behaviour may impact others and learn strategies to deal with difficult people.

Experts agree that emotional intelligence is a key requirement for successful leaders and managers and it is lacking in many Australian workplaces.

This course will benefit anyone wishing to build strong business relationships with clients and colleagues.

This course will benefit anyone who uses written communication in their day-to-day work activities.

Successful people are often set apart not by their IQ, but by their EQ; their Emotional Intelligence. Emotional Intelligence is the ability to recognise and manage emotions. Many extraordinary people are successful because they have the ability to connect with others at a personal.

Do people in your organisation lack speaking confidence? Are they tired of sitting in meetings and hearing others suggest good ideas that they came up with? This speaking confidence course will help them to make smooth conversation at social gatherings or business events.

Reports are a vital source of information in your organisation. Good reports are accurate, objective and, most importantly, well written. The reader absorbs the right information and make decisions easier if they are aided by a clear structure that highlights important facts and figures.

The business world is doing more writing than ever thanks to email, texting, Slack and other channels. Yet many professionals have done too little to refine their writing skills.

This newly designed course teaches how to create business documents in the modern workplace, which takes into account the many forms that modern communication can take, and teaches participants how to best align their message with the appropriate documentation and device.

The PD Training Business Etiquette training course will improve your staff's understanding of exactly what professional etiquette is, and with some customisation, introduce them to the expected levels of etiquette in your organisation. As participants, your staff will learn how to conduct themselve...