COURSES OFFERED BY ENTERPRISES UNIVERSITY OF PRETORIA - PAGE 3

The short course in Cryptocurrencies and Blockchain Basics provides you with a better understanding and new insights to cryptocurrency (Bitcoin) and digital wallets, how cryptocurrencies are mined and how blockchain technologies work.

The short course in Customer Service Excellence is designed for individuals working directly with customers and their supervisors in service organisations. Its primary objective is to offer practical skill training to enhance front-line service delivery and elevate customer satisfaction.

The Human Resource, Communication and Scope Management in Projects short course presents you with a unique training experience in applying three of the ten Project Management Body of Knowledge (PMBOK) areas namely, Human Resource Management, Communication Management and Scope Management directly to

The short course in Total Quality Management will introduce you to contemporary tools and techniques in quality control that will enable you to articulate and implement quality improvement processes in the workplace in line with the total quality management philosophy.

The short course in Total Quality Management will introduce you to contemporary tools and techniques in quality control that will enable you to articulate and implement quality improvement processes in the workplace in line with the total quality management philosophy.

The Business Process Management (BPM) essentials short course is designed to provide a comprehensive understanding of BPM concepts and practices. Participants will explore the concept of model-driven architectures, process modelling notations, tools, and the entire BPM lifecycle.