COURSES OFFERED BY WESLEY VOCATIONAL INSTITUTE

Conflict Resolution course is offered by Wesley Vocational Institute

This skill set reflects the skill requirements for the protection of children in a variety of roles in the community sector. Work may involve working directly or indirectly with children and providing support to children, families or communities.

This customer service training program has been designed to meet high customer service and conflict resolution expectations desired by many organisations. It aims to provide the interpersonal skills and knowledge required to deal with customers, clients, fellow workers.

This course will give you the skills and knowledge required to provide First Aid response, life support, management of casualties, the incident and other first aiders, in a range of situations, including the home, workplace or within the community until the arrival of medical or other assistance.

You will learn how to assist a person aged 65+ who may be experiencing a mental health problem or mental health crisis until appropriate professional help is received or the crisis resolves, using a practical, evidence-based action plan.

This training course reflects the role of individuals in a variety of Business Services job roles. Individuals in these roles carry out a range of routine procedural, clerical, administrative or operational tasks that require technology and business skills.

This training course reflects the role of individuals establishing or operating a business providing self-employment, as well as those establishing a new venture as part of a larger organisation.

This training course reflects the role of individuals who apply knowledge, practical skills and experience in leadership and management across a range of enterprise and industry contexts.

This training course reflects the roles of community services, case management and social housing workers involved in the managing, coordinating and/or delivering of person-centred services to individuals, groups and communities.

This training course underpins a range of work functions and job roles that can lead to a horticultural trade qualification.