TOP 10 BUSINESS MANAGEMENT COURSES IN NEW ZEALAND - PAGE 11

Customer expectations of service keep getting higher.  This programme takes a practical yet light-hearted approach to the challenges of providing effective service.  It coaches people in the important etiquette for dealing with customers and teaches useable skills in handling difficult situations...

Leadership is a crucial skill in the workplace. Our leadership programme will build on your understanding of the key principles of effective leadership and you’ll learn how to leverage your strengths to apply these principles. It shows you practical ways to manage the things that trip you up

Our relationships with colleagues determine to a great extend how we feel about our jobs and ourselves. Good relationships are the foundation for happiness and success on a personal and team level.

Inclusive Leaders are effectively building value with long term relationships in an increasingly diverse environment. This interactive workshop increases your self awareness and provides highly effective tools to gain confidence in applying Inclusive Leadership practices.

You will learn the principles and practices of successful leaders, unique problem-solving strategies, conversation frameworks and communication skills to help you lead and develop people well and drive positive change.

The Introduction to Team Leadership 3 programme is designed to give new team leaders (or those wanting to move into leadership) the practical skills and knowledge to contribute to effective team performance and be effective in a leadership role within a team.

Leadership skills play a significant role in achieving business success by ensuring that individuals and teams are working to high performance. Our Leadership Development programme offers current and emerging leaders a well-structured programme of learning.

Grow your business capabilities through effective team leadership.Strong leaders develop strong teams. This programme will develop leadership skills for talent succession, and increase productivity in the workplace.

This is a one-day interactive training for people who would step into a leadership position as a leader managing a large team of people (multi-agency), a leader managing a sub-function team, a leader managing volunteers or a leader supporting an aspect of the response / recovery process.

We provide professional consultation & advice for your "people needs" & work together with you to develop effective human resource tools required for the successful running of your organisation to meet the latest employment legislation.