TOP 10 BUSINESS MANAGEMENT COURSES IN MORNINGSIDE, DURBAN - PAGE 8

The face of Human Resources has changed drastically, we offer this course for all who need training in Human Resource management.

TQM (Total Quality Management) course is offered by Business Optimization Training Institute. We are a diverse and dynamic team of passionate training specialists who believe that self-betterment and additive education are transformative elements that can help people realise their full potential.

At any given point in time during normal office hours you simply never know who next might walk through the door; and whether or not any of these individuals could be of strategic importance or even a threat to the organization.

This highly informative course will help you understand risk related matters whereby you will learn how to identify potential risks and assess their impact on a business unit and develop appropriate contingency plans for managing and mitigating risk.

In this course we teach trainees to develop the already exceptional skills that they have working with people. This workshop will help participants define and understand call centre strategies.

Minor events don’t always take place at the office.  There are times when teams will be required to be offsite for many different reasons such as team building exercises, workshops, conferences, specialized meetings.

This qualification reflects the role of individuals who apply advanced knowledge and skills in a range of strategic leadership and management roles.

When a call comes in you need to know how to communicate in a clear, professional manner and with confidence. You need to always keep the customer in mind.The techniques covered in this course will give you the confidence you need to be in control every time the phone rings.

This learning programme is intended for all persons who need to achieve personal effectiveness in business environment. This unit standard is for all persons involved in administration in commercial or non-commercial organisations.

The purpose of the Supervisory Skills for Team Leaders workshop is to strengthen your current supervisory skills. It explores the role of the team leader in ensuring that the team meets organisational or required standards.