TOP 10 BUSINESS MANAGEMENT COURSES IN STAMFORD HILL, DURBAN - PAGE 20

Good telephone techniques are essential for any business that communicates with customers, suppliers, or partners over the phone. The way a business handles phone calls can create a positive or negative impression of its professionalism, competence, and customer service.

Quality Management is critical in all organisations to maintain standards and meet customer requirements. This course focuses on setting and measuring quality standards to ensure the right product is delivered within the parameters of cost and time.

Amongst other things, the success of a company is directly dependent on the quality of its workforce. Negative trends, like high labour turnover and decreased productivity, can be an indication of poor selection.

Supervisors are vital for the success of any business. They are the link between management and employees, ensuring that the goals and standards of the organisation are met. Supervisors also have the responsibility of motivating, coaching, and developing their teams.

We live and work in times of extraordinary change. Change can occur at any time in an organisation because the motivation for change is a desire for improvement of a situation.

You will apply sales negotiation strategies when interacting with customers to achieve a mutually beneficial outcome. This course is targeted to sales professionals within any industry. 

You will develop critical leadership skills so that you are able to step forward with confidence as a leader in your organization. You will develop practical, necessary skills such as managing your time well, communicating effectively, and delegating work to others.

Businesses are constantly looking for innovative ideas that will put them one step ahead of their competitors. In order to arrive at a truly new idea, a team leader or manager must understand how to manage the innovation process.

To be a successful event planner takes a special person with a combination of creative and organizational skills. Attention to detail is a must, as is generating theme ideas for the event, launching an effective marketing campaign, and, if necessary, dealing with the unexpected. 

These Human Resources courses will assist you with planning, influencing, analysing, organising, and leadership. Human Resources courses will successfully help with your self-development and lead you to lead to success!